Help with ShareLess

Connecting ChatGPT during the pilot

ShareLess is not yet listed in the public ChatGPT app directory. Testers currently connect through the custom connector setup in our setup guide. For the phone app, see iPhone installation. If you cannot find the setup option or need a pilot invite, contact us at the address above.

The connection and phone need the same account

Open Account in ShareLess on your iPhone and check the email shown there. When connecting your AI, compare it with the email on the ShareLess connection screen. If it is different, choose Use another account and sign in with the method you used on your phone. Apple Hide My Email may show a relay address.

Switching accounts on that screen changes the browser sign-in; it does not move your vault or sign your phone out. If you have already connected the wrong account, disconnect that ShareLess connection in your AI app and start setup again with the matching account.

Public ChatGPT connection

The public connection supports selected contact details and cashflow summaries. Follow the phone setup guide and sign in with the same ShareLess account. This connection does not provide pairing codes in chat.

Pairing your iPhone with the pilot connector

After connecting ShareLess, ask your AI to set up your phone. Enter its 8-digit code in ShareLess under I have a setup code, on the first screen or in Account → Connect an AI. Tell your AI when you have entered it so it can check the connection.

A setup code works once and expires after ten minutes. If it expires or you lose it, ask for a new code. If an additional phone is waiting for approval, review it under Security & devices on the ShareLess website.

An approval is still pending

Open ShareLess on your iPhone, unlock it, and check Needs you. Match the four-character request code with the code in your chat, then review the request. You can find it there even if you missed its notification.

Keep the conversation open while your AI checks the same request. Pending means it is still waiting; it does not mean approved. If you already answered, ask your AI to check that request's status. Use the expiry shown for that request, since different requests have different deadlines.

An expired or declined request is finished. For the legacy pilot connector, if a purchase or booking has an unknown outcome, check with the merchant before starting another one. A card being filled is not confirmation of a charge or reservation.

A connection was disconnected or revoked

Check Your AIs on your phone or Connected AI apps on the website. Disconnecting stops future access through that ShareLess connection. It cannot retrieve information already shared with the AI.

To use ShareLess again, reconnect from your AI app and confirm the same ShareLess account. A new connection does not restore an old pending approval; review any new request on your phone.

What to include when you contact us

Tell us which AI app you are using, what step stopped working, the exact error message, and approximately when it happened. For a stuck approval, include its four-character request code and your ShareLess app version. Please leave out vault values, passwords, setup codes, card or ID details, and private document contents.

You can also read our privacy policy and terms.